Frequently Asked Questions

1. What makes Pawcredible different?
Pawcredible combines science and nature to create real, bioavailable nutrition your dog can actually absorb. Our meals, treats, and toppers are made in the UK with premium sourced ingredients, no fillers, no artificial nasties, and no frozen storage required.
2. What is BioBowl Fusion?
BioBowl Fusion is our complete premium meal, blending our high-quality kibble with our freeze-dried raw coating. It delivers the taste and nutrition of raw feeding with the convenience of dry food, no freezer, no mess, just open, pour, and serve.
3. What is Raw Fusion?
Raw Fusion is our freeze-dried raw topper and treat range; also, our premium kibble is coated with our Raw Fusion topper. Packed with protein and nutrients from 100% natural ingredients, adding a burst of flavour and nourishment to every meal.
4. What is Bioavailability?
Bioavailability is how well your dog’s body can absorb and use the nutrients in their food. It’s not just about what’s in the bowl - it’s about what actually gets digested and turned into energy, strength, and health. At Pawcredible, every ingredient is chosen for maximum bioavailability - from fresh meats and superfoods to natural oils and vitamins, so your dog gets real nutritional benefits from every bite, not wasted fillers.
5. How do I serve Pawcredible products?
Simply pour BioBowl Fusion straight into your dog’s bowl - just like a normal kibble meal. For our Raw Fusion toppers, sprinkle the suggested spoonful over your dog’s meal for added taste and nutrition. Treats can be given anytime as a healthy reward, but can also be mixed into your dog's kibble meals for extra nutrition.
6. Where are your products made?
All Pawcredible products are made in the UK, using responsibly sourced meats and ingredients from trusted suppliers that meet our strict quality and welfare standards.
7. Are your products suitable for all breeds and sizes?
Yes! Pawcredible recipes are formulated for all breeds and life stages. We focus on complete, balanced nutrition that supports digestion, muscle health, skin, coat, and overall vitality for dogs big and small.
8. Do your products contain grains?
Our BioBowl Fusion recipes are grain-free, using sweet potato, pumpkin, and other wholesome carbohydrates for sustained energy.
9. Do you offer subscriptions?
Yes! You can subscribe and save on your dog’s favourite meals and treats - with flexible delivery schedules you can pause, skip, or cancel anytime through your account.
10. What’s your return policy?
If something’s not right, please contact us within 14 days of receiving your order. We’ll help make it right - whether that’s a replacement, refund, or store credit. We’re only happy when your dog’s tail is wagging.
11. How can I contact Pawcredible?
You can reach our team anytime at support@pawcredible.co.uk, or DM us on Instagram @pawcredibleco - we love hearing from our waggy friends!

Get support

Contact us

Still have questions? Feel free to reach out via email, & our dedicated support team will be delighted to assist you!

support@pawcredible.co.uk