Shipping policy
UK & Europe Shipping
We’re excited to bring Pawcredible nutrition to dogs across the UK and Europe, here’s how our shipping works.
Order Processing
- Orders are packed and dispatched within 1-3 business days (Monday–Friday, excluding public holidays).
Shipping Options
UK Mainland (DPD Next Day)
- £5.40 per parcel (Unless order is over £70)
- Delivery time: 1 working day once dispatched
- Tracked delivery with DPD Predict (1-hour delivery window)
- Available for all UK mainland postcodes.
Europe Shipping (DPD Classic)
Delivery times vary by destination. Rates below are per parcel:
Belgium, France, Germany, Luxembourg, Netherlands
- £17.39 per parcel
- Delivery: typically 3–5 business days
Austria, Denmark, Switzerland
- £16.93 per parcel
- Delivery: typically 3–6 business days
Czech Republic, Italy, Slovakia, Spain
- £16.09 per parcel
- Delivery: typically 4–7 business days
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
- £27.33 per parcel
- Delivery: typically 4–8 business days
Bulgaria, Greece, Latvia, Lithuania, Norway, Romania
- £30.69 per parcel
- Delivery: typically 5–10 business days
Ireland Shipping
Republic of Ireland (DPD Two-Day Service)
- £10.06 per parcel
- Delivery: 2 working days
Offshore UK Shipping
- Channel Islands (Two day) — £15.96 per parcel
- Northern Ireland (Next day) — £20.19 per parcel
- Northern Ireland (Two-day) — £9.69 per parcel
- Scottish Islands (Two-day) — £11.15 per parcel
- Scottish Highlands (Two-day) — £11.15 per parcel
- Isle of Man (Two-day) — £11.73 per parcel
Free Shipping Threshold
- Free standard shipping on UK orders over £70 (Available for all UK mainland postcodes only.)
- (Express shipping rates still apply if you choose faster delivery.)
Customs & Import Duties (EU Orders)
- Customers are responsible for any import VAT, duties, or customs fees applied by their country.
- We provide estimates at checkout, but final charges depend on local regulations and may be collected at delivery.
