Shipping & Delivery
We know your furry friends can’t wait for their treats—so we do our best to get them to you as quickly as possible!
UK & Europe Shipping
We're excited to bring Pawcredible nutrition to dogs across the UK and Europe. Here's how our shipping works.
Order Processing
Orders are packed and dispatched within 1–3 business days (Monday–Friday, excluding public holidays).
Shipping Options
UK Standard Delivery — Evri (2–3 Working Days)
- £3.49 per parcel (available on orders under 1kg)
- Delivery time: 2–3 working days once dispatched
- Fully tracked service
- Available for all UK mainland postcodes
- Perfect for lighter orders such as treats and toppers
UK Next Day Delivery — DPD
- £6.99 per parcel (free on orders over £55)
- Delivery time: 1 working day once dispatched
- Tracked delivery with DPD Predict (1-hour delivery window)
- Available for all UK mainland postcodes
- Available on all order weights
Europe Shipping (DPD Classic)
Delivery times vary by destination. Rates below are per parcel:
Belgium, France, Germany, Luxembourg, Netherlands
- £17.39 per parcel — typically 3–5 business days
Austria, Denmark, Switzerland
- £16.93 per parcel — typically 3–6 business days
Czech Republic, Italy, Slovakia, Spain
- £16.09 per parcel — typically 4–7 business days
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
- £27.33 per parcel — typically 4–8 business days
Bulgaria, Greece, Latvia, Lithuania, Norway, Romania
- £30.69 per parcel — typically 5–10 business days
Ireland Shipping
Republic of Ireland (DPD Two-Day Service)
- £10.06 per parcel — 2 working days
Offshore UK Shipping
- Channel Islands (Two-day) — £15.96 per parcel
- Northern Ireland (Next day) — £20.19 per parcel
- Northern Ireland (Two-day) — £9.69 per parcel
- Scottish Islands (Two-day) — £11.15 per parcel
- Scottish Highlands (Two-day) — £11.15 per parcel
- Isle of Man (Two-day) — £11.73 per parcel
Free Shipping Threshold
- Free Next Day Delivery (DPD) on all UK mainland orders over £55
- Standard Evri delivery rates still apply on orders under 1kg regardless of order value
- Express shipping rates apply if you choose Next Day delivery on orders under £55
Customs & Import Duties (EU Orders)
Customers are responsible for any import VAT, duties, or customs fees applied by their country. We provide estimates at checkout, but final charges depend on local regulations and may be collected at delivery.
Shipping Perks with Pawcredible
Wholesome Goodness in Every Pack
Premium pet nutrition crafted with care — always natural, always delicious.
Fully Flexible Subscriptions
Easily customize, skip, pause, or cancel your orders anytime. You’re in control.
Free U.S. Shipping & Easy Returns
Enjoy free standard shipping on U.S. orders over $50 & hassle-free returns.
Ethical, Eco-Conscious Values
We support sustainable farming, animal welfare, & eco-friendly practices.
Shipping & Returns
We want both you and your furry companions to be completely satisfied. If you're not happy with your order, here’s how we make things right:
Need to Cancel?
Changed your mind before we ship? No problem!
Email us at
support@pawcredible.co.uk to cancel before your order goes out.
Already Shipped?
If your order is already on its way, just reach out.
We'll provide the return address and simple instructions for sending it back.
Package Damaged?
If Your Product Arrives Damaged Or You're Not Satisfied With The Quality, We'll Make It Right.
Contact Us Within 7 Days & We'll Work With You To Find A Solution That Works For Both You & Your Dog.
